Safari Cars Ltd – Frequently Asked Questions (FAQ)

1. What types of vehicles do you service?

We service a wide range of cars and vans, including petrol, diesel, and hybrid models. Our experienced technicians handle both light commercial vehicles and personal vehicles, ensuring professional care for every type of vehicle.

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2. Do I need to book an appointment?

We recommend booking an appointment to guarantee availability and a timely service. Walk-ins are welcome where possible, but scheduling ahead ensures your vehicle is prioritized and reduces waiting time.

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3. How long will my service or repair take?

Service and repair times vary depending on the type of work needed. Routine servicing typically a same day service, while major repairs may require more time. We always provide an estimated completion time after assessing your vehicle.

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4. Do you provide a warranty on repairs?

Yes. All parts and labour come with a warranty for your peace of mind. All our parts are covered with a years warranty, some are longer depending on the part.

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5. How much will my service or repair cost?

Costs vary based on the type of service, parts required, and the complexity of the repair. We provide clear, transparent quotes before starting work, so you know exactly what to expect with no hidden charges.

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6. Can I wait while my MOT test is being done?

Yes, we have a viewing area in the workshop so you can see your vehicle being tested. Or we have seating in our reception along with a coffee machine and WIFI.

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7. How often should I service my vehicle?

Most vehicles require servicing every 6–12 months or every 10,000–15,000 miles, depending on manufacturer recommendations. Regular servicing helps prevent major issues and keeps your vehicle running efficiently.

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9. Do you offer fleet services for businesses?

Yes, we provide maintenance and repair services for business fleets. We can schedule regular servicing, emergency repairs, and keep your vehicles on the road with minimal downtime and discounted labour rates. If your van fleet is large or small we have it covered.

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10. Do you provide quotes over the phone?

We can give estimates over the phone, but accurate quotes require a physical inspection of your vehicle. This ensures we identify all issues and give a precise cost. We can also provide quotes via email.

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11. How often should vehicle air conditioning be serviced?

Vehicle air conditioning systems should typically be serviced (regased) every 12–24 months. Regular servicing helps maintain cooling performance, prevents leaks, and reduces the risk of costly component failure.

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12. Can you fix air conditioning leaks?

Yes, we can diagnose and repair A/C system leaks, including hoses, seals, condensers, and compressors. Leak testing is carried out before re-gassing to ensure long-term reliability.

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13. Can you service my A/C while I wait?

Yes, in most cases your vehicle’s air conditioning can be serviced while you wait. A standard A/C service or re-gassing typically takes around 30–60 minutes, depending on the vehicle and system condition. If any faults or leaks are identified during the service, our technicians will explain the issue and advise on the next steps before carrying out additional work.

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Still Have Questions?

If you cannot find the answer you are looking for, please contact Safari Cars Ltd directly. Our experienced team is always happy to provide clear advice and professional support.

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